Getting started
What kinds of events can I plan on MelaBridge?
Weddings, engagements, birthdays, anniversaries, corporate events, community events, school events, reunions, fundraisers, cultural celebrations, and private gatherings. MelaBridge adapts its playbook to the occasion — you don't fill in a generic form.
Do I need to sign up to try it?
Yes — sign-up is free. Once you're in, you can create an event and invite family without entering a credit card.
Can I plan multiple events at the same time?
Yes. Hosts and families can plan unlimited events on the free plan. Professional Planners get a client dashboard for running many events side-by-side.
Is MelaBridge only for weddings?
No. We started with weddings because they're the hardest to plan — if the tool works there, it works for everything else. Today MelaBridge is used for birthdays, corporate events, fundraisers, school events, and more.
Pricing & plans
Is planning my own event really free?
Yes. Hosts and families can create unlimited events, manage guests and RSVPs, and organize budgets, checklists, timelines, and vendor discovery on the free plan.
What do the paid plans include?
Planner Pro is for professional event planners at $29/month or $290/year. Vendor Pro is $29/month and includes 50 portfolio photos, unlimited packages, and public profile customization. Eligible customers can use one trial across both plans: 5 days for Planner Pro or 14 days for Vendor Pro. Vendor Standard remains free.
Can I cancel anytime?
Yes. Cancel from your Subscription page. Canceling during a trial ends Pro access immediately and prevents the trial conversion charge. After a paid period begins, access continues through the end of that paid period. See our Cancellation Policy for details.
How do MelaBridge Pro trials work?
A payment method is required. One trial is available per account and email across Planner Pro and Vendor Pro; Stripe card fingerprints are also checked where available. Planner Pro trials last 5 days and Vendor Pro trials last 14 days. The selected $29 monthly plan, or Planner Pro's $290 yearly plan, starts automatically at the disclosed trial end unless you cancel first. Prior Pro subscriptions may make a new checkout paid from the start.
Collaboration & privacy
Can I invite family or a team to help plan?
Yes. Invite co-planners with granular permissions — view, comment, edit, or admin. Everyone stays on the same timeline and can see updates in real time.
Is my guest data private?
Always. Guest data is encrypted at rest and in transit, not sold, and shared with event collaborators according to their permissions. You control exports and deletion.
Can I export my data?
Yes. Guests, budget, timeline, and files can all be exported to CSV or downloaded at any time.
Payments & vendors
How does subscription billing work?
Stripe processes Planner Pro and Vendor Pro subscriptions. If eligible, Planner Pro has a 5-day trial and Vendor Pro a 14-day trial; a payment method is required and the selected plan price is charged at the disclosed trial end unless you cancel first. Canceling during a trial ends Pro access immediately. If the first charge fails, paid features are turned off until payment succeeds. Paid subscriptions renew until canceled; access continues through the paid period.
How do I discover vendors?
Search the marketplace by service, location, and budget. Review business profiles, service categories, portfolio photos, and packages, then save vendors to an event. Results depend on the listings available in the marketplace.
Can one vendor profile show more than one service?
Yes. A vendor can select a primary service plus additional services and appear once in marketplace results. Planners can filter by any service the vendor offers, while the public profile shows the complete service list.
What if my vendor isn't on MelaBridge yet?
You can save a known vendor privately to your event. Vendors can create a free Vendor Standard profile, and an existing public profile can be claimed by its business owner after sign-in and review. Multiple service categories can be listed under one business profile.
Does MelaBridge handle vendor deposits or escrow?
No. MelaBridge does not process deposits, milestone payments, or escrow for vendor services. Payments for those services take place outside MelaBridge.
See also: Refund Policy · Cancellation Policy · Terms of Service
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