Payment Terms

These Payment Terms describe subscription billing for MelaBridge plans and the rights and responsibilities that apply to those transactions.

1. Payment Processor

MelaBridge subscription billing is processed by Stripe, Inc., a third-party payment processor. MelaBridge does not store your credit card or bank account information. By making a payment, you agree to Stripe's Terms of Service in addition to these Payment Terms.

2. Subscription Billing

Paid MelaBridge subscriptions are billed on a recurring basis (monthly or annually as selected) until cancelled. By subscribing to a paid plan, you authorize MelaBridge to charge your payment method automatically at the start of each billing period. You will receive advance notice of any price changes that affect your subscription.

3. Subscription Charges

The plan price and billing interval are shown before you confirm checkout. Stripe may apply payment-processing terms to the subscription transaction; MelaBridge does not add a per-guest charge for event pages, invitations, or guest management.

4. Currency

All prices on MelaBridge are displayed and charged in US Dollars (USD) unless otherwise stated. Your bank or card issuer may apply currency conversion fees for non-USD accounts, which are not controlled by MelaBridge.

5. Taxes

You are responsible for any applicable taxes on subscription charges. MelaBridge does not provide tax advice.

6. Failed Payments

If a subscription payment fails, MelaBridge (via Stripe) may retry the charge up to several times over a short period. If payment cannot be collected, your subscription may be downgraded or suspended. You are responsible for keeping your payment information current.

7. Chargebacks and Disputes

If you initiate a chargeback or payment dispute with your bank or card issuer for a legitimate MelaBridge charge, we encourage you to contact us first at hello@melabridge.com. Fraudulent chargebacks or chargebacks filed against legitimate charges may result in account suspension. MelaBridge reserves the right to recover chargeback fees from the responsible party.

8. Fraud Prevention

MelaBridge and Stripe employ fraud-detection systems. Suspected fraudulent transactions may be declined, reviewed, or refunded at our sole discretion. If your legitimate transaction is declined in error, please contact us at hello@melabridge.com.

9. No MelaBridge Liability for Third-Party Processor Failures

MelaBridge is not liable for any losses, delays, or damages arising from the actions or omissions of Stripe or any other third-party payment processor, including system outages, processing errors, or account restrictions. Any such issues must be resolved directly with the applicable processor.

10. Changes to These Terms

We may update these Payment Terms from time to time. Material changes will be communicated at least 14 days in advance via email or in-app notice. Continued use of MelaBridge payment features after the effective date constitutes acceptance of the revised terms.

11. Contact

Questions about a charge or payment? Email hello@melabridge.com.

Related policies: Refund Policy · Cancellation Policy · Terms of Service